Recently, De'Longhi Vietnam has received significant feedback from customers regarding certain companies supplying coffee makers, household appliances, and kitchen equipment of poor quality, lacking inspection certification from QUATEST 3, without conformity certificates, and prone to malfunction. Through market research and on-site inspection of products submitted by customers to De'Longhi Vietnam’s service center for repair, we confirm that these substandard products are not genuine products supplied by De'Longhi Vietnam in the Vietnamese market.

All De'Longhi coffee makers, kitchen appliances, and household appliances are officially distributed by Perfetto Vietnam Co., Ltd.

To avoid purchasing counterfeit or low-quality products, please contact Perfetto Vietnam’s authorized distributors, such as Nguyen Kim, Dien May Cho Lon, Dien May Xanh, AEON, etc., for consultation, to purchase genuine products, and to receive the best after-sales service.

Detail:

-      https://delonghi.vn/he-thong-cua-hang/

-      https://www.perfetto.com.vn/en-au/where-to-buy

For customers who wish to learn more about and purchase De'Longhi brand products in Vietnam, please visit:

- De'Longhi Vietnam: https://delonghi.vn/

- Exclusive distributor in Vietnam: https://www.perfetto.com.vn/delonghi

Currently, the Vietnamese market has many websites selling De'Longhi coffee makers, household appliances, and kitchen equipment of unknown origin and non-genuine products.

>>> We urge customers to exercise caution when making purchasing decisions on online shopping platforms.

Customers who purchase any De'Longhi products from sources other than official dealers or authorized distributors will not be entitled to the following warranty and after-sales service benefits:

- In Ho Chi Minh City, Hanoi, and Da Nang, replacement parts and warranty services are not supported at authorized showrooms.

- In other provinces, authorized dealers will not provide warranty or technical support for products purchased through unofficial channels.

Following this announcement, we sincerely hope that customers choosing to purchase De’Longhi products will seek out authorized dealers and distributors officially appointed by Perfetto to ensure maximum protection of their rights and interests.

#Warning #BuyProducts #DeLonghi